Riwaÿa offers curated table pieces available for rent to help you create beautiful, stress-free table settings for any occasion. You choose your items, submit a rental request, and we take care of the rest.
How do I place a rental request ?
You can reach out to us with the selected pieces, choose your rental date and we’ll confirm availability and contact you to finalize details.
Can Riwaÿa use photos of my setup ?
With your consent, we may share photos for social media, inspiration and portfolio purposes.
─ Duration & Timing
How long is the rental period ?
Standard rentals are for a maximum period of 24 hours, unless otherwise agreed. Extended rentals can be arranged upon request, subject to additional fee.
What happens if items are returned late ?
Late returns may incur additional fees, as they can affect upcoming bookings.
How do I know if items are available on my date ?
Availability is confirmed after you submit your rental request.
─ Pricing & Payment
What does the rental price include ?
The rental price includes the use of the items for the agreed period and professional cleaning after return.
Is a security deposit required ?
No, we do not require a security deposit. However, by confirming a rental, clients commit to honoring it, and any damages, losses, or last-minute cancellations may be charged.
When is payment required ?
Payment is completed at the time of pickup or delivery, prior to receiving the rented items.
─ Delivery & Pickup
Do you offer delivery ?
Yes, delivery and pickup services are available within selected areas and are quoted separately.
Can I pick up the items myself ?
Self-pickup can be arranged upon request, depending on item availability and timing.
─ Use & Care
How should I care for the rented items ?
Please handle all items with care and return them in their original condition. No washing or cleaning is required before return.
Can items be used outdoors ?
Outdoor use is not recommended unless specifically approved, as weather conditions may damage the items.
Are items checked before delivery ?
Yes, every piece is carefully inspected before dispatch. We deliver all items in very good condition and kindly expect them to be returned the same way.
How should items be packaged for return ?
Items must be returned using the original packaging provided, to ensure they remain protected during transport.
Who is responsible for the items during the rental ?
Responsibility transfers to the client once the items are delivered or picked up and ends upon return.
─ Breakage & Damage
What happens if an item breaks or gets damaged ?
Clients are responsible for items during the rental period. Any broken or damaged items will be charged based on repair or replacement value.
Can items be used outdoors ?
Outdoor use is not recommended unless specifically approved, as weather conditions may damage the items.
─ Cancellations & Changes
Can I cancel my rental ?
Cancellations must be made within the timeframe communicated at confirmation. Late cancellations may be subject to fees.
Are items checked before delivery ?
Yes, modifications are possible only depending on availability and timing.
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